FAQ / Contact US

With respect to our pod system, vapor stopping will indicate either the battery needs to be recharged or the pod needs to be replaced. The pod has a small window on its side you can gauge the level with.

On our disposable models, the LED light at the bottom of the vaporizer will stop lighting up, and no more vapor will be produced when inhaling.

For the pod system:

Open the packaging, remove the sticker from the bottom of the pod and the silicone cover from the mouth piece. Then, insert the pod into the battery. It will snap into place magnetically. Then, inhale from the mouthpiece and vapor should come out (assuming the battery is charged).

For the disposable vaporizers:

Open the packaging, remove the silicone tip from the mouthpiece, and inhale from that end. Breath in and out naturally.

Take 5-10 puffs whenever desired.

5-10 puffs is approximately 133 mcg of B12 (~5,555% Daily Value) and there are 333 such servings in each pod and 30 such servings in each disposable vaporizer.

By default, all purchases are one-time only. However, if you wish to subscribe and save money through automatic monthly shipments, you can do so by selecting 'subscribe and save' on any of our product pages before proceeding to payment.

We do not play cancellation games or use tricks to trap you into subscriptions. You can cancel at anytime and at no penalty.

Unless you navigate to the link above, on purpose, your purchase will be one-time only (not a subscription).